Call Center

Call Center Services

Timing is everything. That is why we offer a variety of services to fit your needs – either Live Transfer to your agents, pre-qualified for your team to follow-up as needed or handling inbound leads during seasonal needs or during your DRTV campaigns.

What to expect from MedX Publishing Call Services:

Current Sales Data Lists

All data is scrubbed through a multi-step process to help us maximize our callers' productivity and increase the quality to you.

Relevant Call Scripts

To generate live transfer leads or posted leads, we customize each script to be relevant to the campaign.

Constant Call Monitoring

MedX Publishing train and monitor calling agents to make sure they are following the scripts and maintain our standard of quality.

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